Zoona AI for Customer Support- AI that resolves, not just replies
Zoona AI handles routine customer queries 24/7, delighting customers while your team focuses on complex issues.
60%+
Queries resolved without a human
24/7
Always-on customer support
90%+
Customer satisfaction score
Trusted by 1,000+ support teams.
An AI agent that goes beyond replies
Actions, not just answers
Zoona updates ticket priority, tags conversations, and routes to the right team- automatically, the moment conditions are met.
Connect to your tools
Look up CRM contacts, trigger API calls, update records and more- Zoona acts across your stack without a human stepping in.
Full execution logs
Every action Zoona takes is logged step by step, so your team always knows what ran, what changed, and whether it succeeded.
Set up your AI agent for customer support
Train your AI agent on the content you already have- docs, URLs, past tickets, and help center articles. Ready to resolve from day one
Set up your AI agent for customer support
Train your AI agent on the content you already have- docs, URLs, past tickets, and help center articles. Ready to resolve from day one
Deploy AI Agents your way
Define rules for different support situations- billing queries, error reports, sensitive complaints. Zoona follows the right playbook every time, within guardrails your admin controls.
Deploy AI Agents your way
Define rules for different support situations- billing queries, error reports, sensitive complaints. Zoona follows the right playbook every time, within guardrails your admin controls.
Smart AI for customer support
Multilingual AI Agent
Customer language is detected automatically, with the Zoona AI Agent delivering fluent, natural responses for a truly global experience.
Omnichannel deployment
Deploy Zoona across chat, email, and more- one agent, all your support channels, one-click setup.
Outcome-based pricing
You only pay when Zoona resolves- not per seat, not per conversation. Every charge is a query your team didn't have to handle.
Frequently Asked Questions
Start resolving customer support queries automatically
