Instantly Resolve Customer Requests with Luna AI
Auto resolve 60% of customer conversations across chat and email with SparrowDesk’s AI Agents
Turning Conversations into Measurable Wins
Every interaction counts. Luna brings speed, accuracy, and consistency to every conversation — helping teams work smarter and customers feel valued.
60%
Auto-Resolve Tickets with AI
5X
Boost Agent Productivity
24/7
Support enabled for customers
Customers win. Agents thrive. Leaders strategize.
Luna AI
No wait-time support
Provide 24/7 customer support without stretching your team.
Conversation intelligence
Build trust with personalized support at every interaction.
Context-rich support
Set smart handoff to agents with full context for faster resolution.
Omnichannel
Customer convenience
Let customers reach you in their preferred support channel.
Contextual conversations
Switch between channels without losing conversation flow.
Dedicated portal
Enable customers to raise and monitor tickets in the Help Center.
Help Center
Self-service solutions
Empower customers with instant answers to common questions.
Brand Consistency
Maintain brand identity with logo and domain customization.
Multilingual support
Serve international customers in their preferred language.
Everything You Need for Smarter, Faster Support
Service Level Agreements (SLA)
Service Level Agreements (SLA)
Set clear response and resolution targets with SLAs to ensure timely support, better accountability, and consistent customer experiences.
